Important Notice: These Terms and Conditions constitute a legally binding agreement between you and 96phj. Access to and use of the 96phj platform is conditioned upon your acceptance of and compliance with these Terms. If you do not agree with any part of these Terms, you must not use the 96phj platform.
1. Acceptance of Terms
By accessing, registering on, or using the 96phj Casino platform at 96phj.org (the "Platform"), you confirm that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms") and all applicable laws and regulations. These Terms apply to all users of the Platform, including registered members and visitors.
96phj reserves the right to amend these Terms at any time. Continued use of the Platform following the posting of revised Terms constitutes your acceptance of the amended Terms. It is your responsibility to check these Terms periodically for changes. The date of the most recent revision is displayed at the top of this page.
2. Eligibility
Use of the 96phj platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and on an ongoing basis throughout your membership:
- Age: You must be at least 21 years of age. This is the minimum legal age for casino-style gambling in the Philippines as governed by the Philippine Amusement and Gaming Corporation (PAGCOR). 96phj strictly enforces this requirement and may request documentary proof of age at any time.
- Jurisdiction: You must be accessing the Platform from a jurisdiction where online gambling is legal. It is your responsibility to ensure that your use of 96phj complies with the laws applicable in your location.
- Legal Capacity: You must have full legal capacity to enter into a binding agreement. Individuals who are legally prohibited from gambling — including those subject to self-exclusion orders — may not use the Platform.
- Single Account: Each individual may hold only one registered account on the 96phj platform. Multiple accounts are strictly prohibited and will result in the suspension of all associated accounts and forfeiture of balances.
Age Verification: 96phj will verify the age and identity of all registered members. Accounts that cannot be verified as belonging to an individual aged 21 or above will be suspended pending verification. Any winnings accrued prior to age verification may be withheld.
3. Account Registration
To access the full range of 96phj services, you must register an account by providing accurate, current, and complete information as requested in the registration form. You agree to:
- Provide truthful, accurate, and complete registration information, including your full legal name, date of birth, and valid contact details.
- Maintain and update your account information to keep it accurate and current at all times.
- Keep your 96phj login credentials — username, password, and any two-factor authentication codes — confidential and secure. You are solely responsible for all activities conducted under your account.
- Notify 96phj immediately of any unauthorised access to your account or any other security breach.
- Not allow any other person to access or use your 96phj account.
96phj reserves the right to suspend or terminate any account that contains false, misleading, or incomplete information, or where the account holder has violated these Terms.
4. Deposits & Withdrawals
All financial transactions on the 96phj platform are conducted in Philippine Peso (PHP / ₱) unless otherwise specified. The following terms govern deposits and withdrawals:
- Minimum Deposit: The minimum deposit amount is ₱200 unless otherwise specified by a promotional offer. Deposits are processed in real time via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels.
- Withdrawal Eligibility: Withdrawals are only permitted to payment methods that you own and that have been verified in your 96phj account. Withdrawals to third-party accounts are strictly prohibited.
- Withdrawal Processing: 96phj processes withdrawal requests promptly. GCash and PayMaya withdrawals are typically completed within 10–15 minutes. Bank transfer withdrawals may take 1–3 banking days depending on the receiving institution.
- Wagering Requirements: Bonus funds and certain deposit amounts may be subject to wagering requirements before withdrawal is permitted. The applicable requirements will be disclosed at the time the bonus or promotional offer is presented.
- KYC Verification: 96phj may require Know Your Customer (KYC) documentation — including government-issued identification and proof of payment method ownership — prior to processing withdrawal requests. This is a regulatory requirement under the PAGCOR framework.
- Currency: All amounts displayed on the Platform are in Philippine Peso (₱). 96phj does not accept cryptocurrency deposits or withdrawals.
5. Bonuses & Promotions
96phj offers various bonuses and promotional offers to registered members. All bonuses are subject to the following general terms, in addition to any specific terms stated at the time the bonus is offered:
- Bonuses are available to verified members aged 21 and above only.
- Each bonus offer may only be claimed once per member, per household, and per IP address unless explicitly stated otherwise.
- 96phj reserves the right to modify, suspend, or terminate any promotional offer at any time without prior notice.
- Abuse of promotional offers — including creating multiple accounts to claim the same bonus — will result in the forfeiture of all bonus funds and any winnings derived from them, and may result in permanent account suspension.
- Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn. Wagering requirements are calculated on the total bonus amount unless otherwise specified.
- Bonuses may not be transferred between accounts or redeemed for cash directly without meeting the applicable wagering requirements.
6. Game Rules & Wagering
All games available on the 96phj platform are operated by certified third-party game providers and use certified Random Number Generator (RNG) systems audited by independent testing laboratories. By wagering on any game, you acknowledge that:
- The outcome of all games is determined by certified RNG systems and is not influenced by any party, including 96phj.
- Game results are final once confirmed by the game system. Disputes regarding game outcomes must be submitted to 96phj's customer support within 30 days of the disputed event.
- Minimum and maximum bet limits apply to all games and may vary by game type, table, and membership tier. These limits are displayed within the game interface.
- It is your responsibility to ensure you understand the rules of any game before wagering. Game rules are accessible within each game's interface or help section.
- In the event of a technical failure or disconnection during a game round, 96phj will resolve the situation in accordance with the game provider's documented disconnection policy.
7. Prohibited Conduct
The following activities are strictly prohibited on the 96phj platform and will result in immediate account suspension, forfeiture of funds, and potential legal action:
- Providing false, misleading, or fraudulent information during registration or at any other time.
- Using the platform while under the age of 21.
- Attempting to gain an unfair advantage through the use of software tools, bots, artificial intelligence, or any form of automated play not expressly permitted by 96phj.
- Colluding with other players in any game, particularly in live poker or other multiplayer formats.
- Money laundering, fraud, or any other illegal financial activity using the 96phj platform.
- Accessing the platform from a jurisdiction where online gambling is prohibited.
- Attempting to exploit software bugs, errors, or malfunctions for financial gain. Any winnings obtained through exploiting a technical error are not valid and will be reversed.
- Creating or operating multiple accounts on the 96phj platform.
- Threatening, harassing, or abusing 96phj staff or other members.
8. Responsible Gaming
96phj is committed to providing a safe and responsible gaming environment for all members. In accordance with PAGCOR regulatory guidelines and 96phj's own responsible gaming policy, the following tools and measures are available to all registered members:
- Deposit Limits: Members may set daily, weekly, or monthly deposit limits on their account via the account settings dashboard. Limits take effect immediately and may only be increased after a mandatory 7-day cooling-off period.
- Session Timers: Members may configure session time limits that will trigger an automatic notification or logout after the specified duration.
- Reality Checks: Optional on-screen reminders can be configured to display at regular intervals during gaming sessions, showing time spent and net gaming activity.
- Temporary Self-Exclusion: Members may apply a temporary self-exclusion period of 1, 3, 6, or 12 months via the responsible gaming section of their account dashboard.
- Permanent Self-Exclusion: Members who wish to permanently close their 96phj account and prevent future re-registration may request permanent self-exclusion by contacting 96phj customer support.
Support: If you are concerned about your gambling behaviour or that of someone you know, please contact 96phj's responsible gaming team via live chat or email. 96phj is committed to directing affected individuals to appropriate professional support resources. Remember: gambling is entertainment, and it should stay that way.
96phj strictly enforces the 21+ age requirement as mandated by PAGCOR. Any member found to be under the age of 21 will have their account immediately suspended, all funds returned to the originating payment method, and the matter reported to the appropriate regulatory authority.
9. Intellectual Property
All content on the 96phj platform — including but not limited to the 96phj brand name and logo, website design, software interfaces, text, graphics, game presentations, and promotional materials — is the intellectual property of 96phj or its licensed game providers and content partners. You may not reproduce, distribute, modify, transmit, or use any content from the 96phj platform for commercial purposes without the express written consent of 96phj.
The trademarks, service marks, and logos of third-party game providers displayed on the 96phj platform remain the property of their respective owners. Nothing in these Terms grants you any licence or right to use those trademarks.
10. Limitation of Liability
To the fullest extent permitted by applicable law, 96phj and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to:
- Loss of funds resulting from technical failures, disconnections, or game errors, except where such errors result in a demonstrable overpayment to 96phj.
- Loss of data or account access due to circumstances outside of 96phj's reasonable control.
- Any losses arising from your reliance on information provided on the Platform.
- Any losses arising from third-party gaming software malfunctions, provided 96phj has taken reasonable steps to address the malfunction in accordance with the game provider's policies.
In no event shall 96phj's total liability to you for all claims arising from your use of the Platform exceed the total deposits made by you in the 30-day period preceding the claim, subject to applicable law.
11. Privacy & Data Protection
96phj collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions. By registering on the 96phj platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. Key privacy principles observed by 96phj include:
- Data is collected only for specified, legitimate purposes related to the operation of the 96phj platform.
- Data is not sold or disclosed to unaffiliated third parties except as required by law or by PAGCOR regulatory reporting obligations.
- Members have the right to access, correct, and request deletion of their personal data, subject to legal and regulatory retention requirements.
For full details, please review the 96phj Privacy Policy.
12. Amendments to These Terms
96phj reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, 96phj will provide reasonable notice to registered members via the email address associated with their account and/or via a prominent notice on the Platform. Continued use of the 96phj platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request account closure by contacting 96phj customer support.
13. Governing Law & Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Philippines, without regard to its conflict of law provisions. The operations of 96phj are conducted within the PAGCOR regulatory framework applicable to Philippine online gaming.
In the event of a dispute arising from or relating to your use of the 96phj platform or these Terms, you agree to first contact 96phj's customer support team to seek an amicable resolution. If the matter cannot be resolved through customer support escalation within 30 days, disputes shall be subject to the jurisdiction of the competent courts of the Philippines.
Complaints regarding game outcomes must be submitted within 30 calendar days of the disputed event. 96phj will investigate all complaints in good faith and provide a written response within 10 business days of receipt.
14. Contact Information
For queries, complaints, or any matters relating to these Terms and Conditions, please contact the 96phj customer support team:
- Email: [email protected] (plain text — not a clickable link)
- Live Chat: Available 24/7 via the 96phj platform — Filipino-speaking agents available.
96phj aims to respond to all written enquiries within 2 business days. Live chat support is available around the clock, every day of the year.